How Richard Harpin Scaled HomeServe to Billions: 9 Steps to Entrepreneurial Success

In this episode of the ScaleX™ Insider Podcast, Brendan McGurgan speaks with Richard Harpin, founder of HomeServe and author of How to Make a Billion in Nine Steps. Richard shares his extraordinary journey from childhood entrepreneur to building a multi-billion-pound global business.

Discover:
✅ The brutal lessons from near-bankruptcy
✅ How to copy, pivot, and find your magic business model
✅ Why hiring local talent is the key to global success
✅ How to build resilience, persistence, and entrepreneurial grit
✅ The real power of a “Not To Do” list for scaling
✅ Why mentoring and hiring your replacement can transform your leadership

If you’re an SME leader, this episode is packed with practical steps and inspiring insights to help you scale with purpose.

🧭 About Simple Scaling & ScaleX™ Insider Podcast

ScaleX™ is a platform designed to help SME leaders scale with purpose using the proven ScaleX™ Framework. Hosted by Brendan McGurgan, the ScaleX™ Insider Podcast brings insights from world-class entrepreneurs and business thinkers.

If you're an SME leader who wants help to scale with purpose and a proven plan and framework to get there, here's two ways you can work with us:

👉 Join our Northern Ireland ScaleX Accelerator Programme in 2026!
(For SME leaders generating £2m–30m annually.)

Since 2020, we've run a 12-month group coaching programme designed for CEOs, founders, and MDs of SMEs who want to scale their business, their own leadership, their teams, and their value proposition. In 90 days, we'll spot the bottlenecks stopping you and devise a plan to achieve limitless business.

🌐 Richard Harpin Contact Details

Website: https://harpin.com

Business Leader: https://businessleader.co.uk

LinkedIn: https://www.linkedin.com/in/richard-harpin-5123a723/

Instagram: (no public profile found — recommend just using LinkedIn and website)

Newsletter sign-up (coming soon via harpin.com)

Book: How to Make a Billion in Nine Steps (check site for updates)

🌐 Simple Scaling Contact Details

Website: https://simplescaling.com

LinkedIn: https://www.linkedin.com/company/simple-scaling/

Instagram: https://www.instagram.com/simple_scaling/

Email: hello@simplescaling.com

#Entrepreneurship #ScalingBusiness #Leadership #BusinessGrowth #RichardHarpin #ScaleXInsider

My name is Brendan McGurgan and I am immersed in the world of scaleup businesses. In 2020, myself and business partner Claire Colvin co-founded Simple Scaling with the sole purpose of inspiring and enabling millions of ambitious leaders to scale with purpose. Over the past two years we have researched and examined our success and the success of those who have 'been there and done it' to create the 10 Principles of Scaling which is enshrined in our ScaleX™ Framework. As an extension of this we have created the ScaleX™ Insider Podcast.

Every week I will be having fascinating conversations with authors, change makers and business leaders on one or more of the ScaleX™ Principles to support you on your journey to success. I believe passionately in business scaleup and most importantly the wellbeing of you - the aspirational scaleup leader. New episodes on Wednesdays. Listen anywhere you get your podcasts, and please rate, review and share the podcast if you enjoy it. For more information go to: www.simplescaling.com.

• No. of episodes: 213
• Latest episode: 2025-08-06
• Business Entrepreneurship Management

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